Frequently Asked Questions

Your first 14 days are completely on us. During the trial period, you can cancel the service anytime at no cost. On the 15th day, your credit card will be charged according to your selected plan. We look forward to working with you.

Every aspect of your subscription including subscription tier, payment method, billing cycle, billing details, and cancellation can be managed by yourself through the Customer Portal.

At this stage, we currently only offer a single payment method, through Credit Card. Shortly, we will also offer "DebitDirect" payment options and you will be able to switch the payment method in your Customer Portal.

Currently, we accept Visa, MasterCard, and American Express Credit Cards. Shortly, we will also offer "DebitDirect" payment options.”

We only work with PCI-DSS compliant payment service providers like Stripe, GoCardless, and Billby that all have an excellent reputation, auditing, and compliance history. At no time and under no circumstances are we capable of viewing your credit card information. Your credit card details are always processed directly by the above-mentioned payment service providers and never by us.

Canceling our service is actually as easy as signing up. We don't have any mail or fax roadblocks that make it hard for you to cancel our service. Simply go to your Customer Portal and just click on cancel subscription, that's all you need to do.

We can also set up and mange the Container Registry as a managed service for you on Azure, Amazon AWS, Google Compute Engine, OpenShift, Kubernetes and any other IaaS/PaaS upon request. Contact us for more details on the setup process.

We can also set up and manage our state-of-the-art Container Registry as a managed service for you on Azure, Amazon AWS, Google Compute Engine, OpenShift, Kubernetes, and any other IaaS/PaaS upon request. You can Contact Us for more details on the setup process.

Our data center are located in Paris France and Amsterdam Netherlands.

Our Container Registry data centers is currently located in Paris France and Amsterdam Netherlands. We plan to expand our locations to North America and Asia in the near future.